Customer Support & FAQ's

Use the included plastic syringe to easily fill your Touch-Up Paint Pen straight from your paint can.

For step-by-step video instructions, visit our How to Refill Your Paint Pen page.

To see video tutorials, watch how our customers refill here.

HOW TO FILL & REFILL:

1. Fill the Pen: Using the included syringe, fill your Paint Pens with the latex or acrylic based paint of your desired choice.
2. Secure the Brush Tip: Snap the brush tip firmly into place. If necessary, press brush tip into the palm of your hand to ensure it is fully inserted into the Paint Pen.
3. Prime the Pen: Twist the bottom of the pen clockwise to dispense paint into the brush tip.
4. Paint: Touch-up any painted surface. Twist the bottom of the Paint Pen for more paint as needed.
5. Clean & Store: When finished painting, thoroughly rinse the brush tip with water to remove excess paint. Replace the cap.
6. Refill Pen: Refill pen with a hard counter-clockwise twist. Remove brush tip with pliers. Repeat Steps 1-5.

The Touch-Up Paint Pen's air-tight patented design keeps paint fresh inside for at least seven years!

The Touch-Up Paint Pen is compatible with any latex paint. Oil-based paints, glues and stains are not recommended for use with the Touch-Up Paint Pen.

See how our customers are currently using their Slobproof Touch-Up Paint Pens.

Each Touch-Up Paint Pen holds 3.4mls of paint...enough for dozens of touch-ups!

The brush-tips will last for years to come! Just be sure to thoroughly rinse the brush-tips with water to remove excess paint and replace the protective can after each use.

The included brush-tips are 1/8" wide...ideal for detailed painting in tight spaces!

Yes!

For video instructions, visit our How to Refill Your Paint Pen page.

HOW TO FILL & REFILL:

1. Fill the Pen: Using the included syringe, fill your Paint Pens with the latex or acrylic based paint of your desired choice.
2. Secure the Brush Tip: Snap the brush tip firmly into place. If necessary, press brush tip into the palm of your hand to ensure it is fully inserted into the Paint Pen.
3. Prime the Pen: Twist the bottom of the pen clockwise to dispense paint into the brush tip.
4. Paint: Touch-up any painted surface. Twist the bottom of the Paint Pen for more paint as needed.
5. Clean & Store: When finished painting, thoroughly rinse the brush tip with water to remove excess paint. Replace the cap.
6. Refill Pen: Refill pen with a hard counter-clockwise twist. Remove brush tip with pliers. Repeat Steps 1-5.

Yes! Your Paint Pen will still work for years. The piece that broke off is from the turning gear and has no effect on using with your Paint Pen or keeping the paint inside fresh and vacuum-sealed.  

Your brush tip needs to be fully secured in the barrel of the Paint Pen to work properly. Make sure it “snaps” fully into place.

Check our 'How to add the brush tip' video to see how to secure the brush tip.

Slobproof.com ships anywhere the United States! Unfortunately, we are not able to ship outside the USA at this time, but we're working on it!  Orders typically ship within two business days and are shipped via USPS First Class Mail, FedEx Smart Post or UPS Ground depending on the weight of the order. Expedited shipping services are available for purchase during the check-out process.

We're confident you'll love Slobproof product and want you to be happy with your purchase! If you're not totally satisfied with your product, simply return the product to us along with proof of purchase within thirty days for a full refund. 

Visit our Shipping & Returns page for additional information and instructions for returning orders.

To track your order, simply log-in to your account to view tracking information. You may also receive tracking updates via email.