Customer Support & FAQ's

How To  Use & Refill 

  • How to Fill the Slobproof Refillable Touch-up Paint Pen

    How To Use

  • How to Refill the Slobproof Refillable Touch-up Paint Pen

    How to Refill

  • Refill Your Paint Pen in 60 Seconds: Step-by-Step Guide with Founder

Refilling your Slobproof™ Touch-Up Paint Pen is fast and easy. Simply twist to open, fill with your matching wall paint, pop the brush tip back in place, and start fixing scuffs instantly. No drips, no brushes, no cleanup.

Cleaning and Reusing Slobproof Paint Pen Guide

FAQ'S

Paint Pen Specifications

What makes the Slobproof™ Refillable Touch-Up Paint Pens unique?

Slobproof™ Refillable Touch-Up Paint Pens are refillable and keep paint fresh inside the patented vacuum-sealed pen for years of touch-ups. No paint can, no brush, and no drop cloth required. Stores in your kitchen drawer for quick and easy touch-ups.

What surfaces can I use my Slobproof™ RefillableTouch-Up Paint Pen on?

You can use your Slobproof™ Refillable Touch-Up Paint Pen on virtually any surface compatible with paint. Our customers paint walls, kitchen cabinets and trim, windows and doors. Our pen is especially great for reaching tight spaces. See how customers are using the Slobproof™ Touch-Up Paint Pen here

How much paint does each Touch-Up Paint Pen hold?

Each Touch-Up Paint Pen holds 3.0 mls of paint...enough for dozens of touch-ups!

Does the Touch-Up Paint Pen work with any type of paint?

The Touch-Up Paint Pen is compatible with any latex paint. Oil-based paints, glues and stains are not recommended for use with the Touch-Up Paint Pen. Oil-based paints and stains can separate inside the paint pen and may harden the brush tip over time.

For best results, we recommend completing all oil-based paint or stain touch-ups in one day. After use, clean the brush tip the same way you would clean a full-size paintbrush used with oil-based paint or stain, using the appropriate cleaner recommended for that product.

How long will my paint stay fresh inside the pen?

The Touch-Up Paint Pen's air-tight patented design keeps paint fresh inside for at least seven years!

What size is the brush-tip?

The included brush-tips are 1/8" wide...ideal for detailed painting in tight spaces!

Will the brush-tips dry out?

The brush-tips will last for years to come! Just be sure to thoroughly rinse the
brush-tips
with water to remove excess paint and replace the protective cap after each use.

Can the Touch-Up Paint Pen be refilled once all the paint has been depleted?

Filling & Refilling Paint Pens

How do I fill or refill my Touch-Up Paint Pen with paint?

Use the included plastic syringe to easily fill your Touch-Up Paint Pen straight from your paint can.

For step-by-step video instructions, visit our How to Refill Your Paint Pen page.
To see video tutorials, watch how our customers refill here.

HOW TO FILL & REFILL:

Fill the Pen: Using the included syringe, fill your Paint Pens with the latex or acrylic based paint of your choice.
Secure the Brush Tip: Snap the brush tip firmly into place. If necessary, press the brush tip into the palm of your hand or against a counter top to ensure it is fully inserted into the Paint Pen.
Prime the Pen: Twist the bottom of the pen clockwise to dispense paint into the brush tip.
Paint: Touch-up any painted surface. Twist the bottom of the Paint Pen for more paint as needed.
Clean & Store: When finished painting, thoroughly rinse the brush tip with water to remove excess paint. Replace the cap.
Refill Pen: Refill pen by turning the bottom of the paint pen with a hard counter-clockwise twist, like opening a jar of pickles. Remove brush tip with pliers, gripping the plastic base of the brush tip. Repeat Steps 1-5.

Troubleshooting

My paint won’t flow out of the paint pen, now what?

Check that your brush tip is fully inserted into the paint pen. With the brush tip inserted, push the tip on a table or counter top until the brush tip is fully inserted and snaps into place. The paint will not flow until this happens. Check our 'How to add the brush tip' video to see how to secure the brush tip.

My brush tip is leaking paint on the sides. What’s wrong?

Your brush tip needs to be fully secured in the barrel of the Paint Pen to work properly. Make sure it “snaps” fully into place. Check our 'How to add the brush tip' video to see how to secure the brush tip.

My brush tip is all hard and crusty and now my paint pen won't work. Now what?

Use a small pair of pliers to remove the brush tip at the plastic base, then soak it in a cup of warm water and dish detergent for about 30 minutes. Work the dried paint loose with your fingers, really pulling any paint off until the tip is restored and moving freely again. Rinse it thoroughly, pop the brush tip back into the paint pen, and the paint pen is good to go. To keep your paint pen working, rinse your brush tip thoroughly after every use.

I twisted my Paint Pen counter-clockwise to refill it with paint and a small piece of plastic broke off at the bottom. Will my Paint Pen still work?

Yes! Your Paint Pen will still work for years, keeping the paint inside fresh and vacuum-sealed.

About Slobproof™

How did we get our start?

Award-winning interior designer and mom, Debbie Wiener, created Slobproof to fix the daily messes in her own home. Learn more about Debbie here.

Why do we love what we do?

We’re moms who always look for stress-free, mess-free solutions to problems, like outsmarting the slobs we live with and keeping our homes looking clean and new!

SHIPPING & RETURNS

Where does Slobproof ship?

Slobproof.com ships anywhere the United States! Unfortunately, we are not able to ship outside the USA at this time, but we're working on it!  Orders typically ship within two business days and are shipped via USPS First Class Mail, FedEx Smart Post or UPS Ground depending on the weight of the order. Expedited shipping services are available for purchase during the check-out process.

What is your return policy?

We're confident you'll love Slobproof product and want you to be happy with your purchase! If you're not totally satisfied with your product, simply return the product to us along with proof of purchase within thirty days for a full refund. 

Visit our Shipping & Returns page for additional information and instructions for returning orders.

ORDERS

Where Is My Order?

To track your order, simply log-in to your account to view tracking information. You may also receive tracking updates via email.

Can't find what you're looking for?

Please send us an email, and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@slobproof.zendesk.com

Other inquiries? Let's chat.